US Merchants Protective Co

24/7 Monitoring
Central Station Quality

United States Merchant's Provides
Peace Of Mind 24 Hours A Day.

USMPC is among an elite group of central stations that has earned the Five Diamond designation by the Central Station Alarm Association (CSAA). There are more 2,700 central stations in the U.S., but less than 5% attain this exclusive mark of excellence.

A security system central monitoring stations certified in the Five Diamond Program signifies achievement and compliance in five areas of excellence:
  • Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Global, Intertek/ETL and UL.
  • Commitment to the highest levels of customer service.
  • Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the CSAA online training series.
  • Commitment to raising the industry standards through CSAA membership and participation in its activities.
  • Commitment to reducing false dispatches.
The CSAA Five Diamond 100% Operator Certified Central Station designation is granted to central stations that have:
  • Proficiency in alarm verification, which helps reduce false alarms.
  • Proficiency in communications with the Public Service Answering Points, such as the Emergency 911 centers.
  • Knowledge of electronic communications equipment, including radio.
  • An understanding of the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others.
  • Proficiency in the area of emergency preparedness under a wide scenario of possibilities.
  • Companies achieving and maintaining their CSAA Five Diamond Certification are committed to serving the public through the professional development and standardization of training for all of their central station operators.
This certification, and its annual renewal, demonstrates a commitment of the CSAA Five Diamond Central Station to the continual upgrade in the performance levels of the central station operators who are the first line of defense in private sector emergency response.

Call (855) 637-5400 today to learn more
about what we can do for you.

Request More Information
Required Fields*
First Name*
Last Name*
Phone #*

Thanks guys for the great camera installation. We have already caught some vandals and were able to get a slip and fall claim dismissed.
– Matthew Lucas, Sands Shopping Center

Thank you! Your service saved my mother-in-law's life twice. – Alicia F.

Home  |  Links  |  Contact Us

© 2014, United States Merchants Protective Co., Inc.
P.O. Box 1189, Bellmore, NY 11710
This business is licensed by New York State Department of State, Division of Licensing Services, license # 12000292700